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00:00Welcome to Bermuda, a small island paradise in the middle of the Atlantic.
00:07Seeing the turquoise waters, it does lift my mood.
00:10Go along the coast, okay? See you up there.
00:14A dedicated police service...
00:17Somebody's going to need to open this door up really quickly.
00:20...is keeping this British Overseas Territory safe.
00:25I think he wears the uniform very well.
00:27Do you want the $20 now?
00:29Officers, including Brits, doing their duty.
00:32It's tough. And it's really humid today.
00:37The reality is that there are challenges.
00:40Crime busting in a place where anything can happen.
00:44I didn't really expect the cows to run out the gate. Uh-oh.
00:49Going to great lengths to catch criminals.
00:54She's gone, gone. She's gone.
00:56Cannot make this up.
00:59With summer tourists arriving in droves.
01:02Woo-hoo!
01:03This is peak season for the police.
01:06Listen, mate.
01:07Calm down.
01:08I love policing.
01:10It's in my DNA.
01:12In Bermuda today.
01:13Just as the bike went past, it looked like it had something in its hand.
01:23The police are out on patrol, trying to make the streets safer.
01:27It looked like you got a mobile phone in your hand as she's going past.
01:29Missile!
01:30Missile!
01:31Missile!
01:32Raw recruits tackle a tough training regime in their quest to become police officers in paradise.
01:39It's tough. And it's really humid today.
01:42While in the capital, officers confront a repeat offender.
01:46What's going on?
01:47Are you in the women's bathroom?
01:48You're here for a second, yeah?
01:49Right.
01:50Have you got anything that's going to poke me, stick me?
01:52Nothing, yeah?
01:53Do not go into the women's toilets, please, yeah?
01:55It's the start of another day patrolling in paradise, and officers are hitting the road
02:14to calm the high-volume traffic issues that are a constant headache on this small island.
02:20Officer Jonathan Wood, known as Woody, is at the start of his 12-hour traffic patrol.
02:26Woody left the UK seven years ago, swapping the Derbyshire hills for Bermuda's beaches.
02:33Before I came to Bermuda, I'd done some research, obviously, and I'd heard that it was a really friendly place
02:38and that the locals were really friendly.
02:40Very quickly, I found myself really happy here, and when I did go back to the UK,
02:44even if it was just a couple of weeks, I was looking forward to actually coming back to here.
02:48The main thing that struck me when I first arrived was the beauty of the water everywhere around the entire island.
02:55You just never stop looking at it, really, whenever you're travelling around,
02:58and I still even get that now. I just enjoy the view when I'm driving around the island.
03:02The island is just over 20 miles long, with a limited road network,
03:07so residents are restricted by law to having just one car per family.
03:12The solution to getting around is thousands of motorbikes, often with a passenger or two.
03:19Just as the bike went past, it looked like he had something in his hand.
03:26Possibly a mobile phone, but I couldn't say for certain that it was a mobile phone, but it might have been.
03:30And it looked like he also maybe had somebody in front of him, like a child passenger on the seat.
03:35How are you going? Are you all right?
03:41Do you know why I've stopped you? Any ideas?
03:43No at all. None at all.
03:45Right, you passed us on Parsons Road, while we were on the side road coming off Fenton's.
03:50And it looked like you had a mobile phone in your hand as you were going past.
03:52I was putting it in my pocket, like, yes, I did.
03:54So you weren't using it?
03:55No, I was putting it in my pocket.
03:57OK, well, it definitely seemed to be in front of you in this position when you passed us.
04:01All right? So you're saying you weren't using it?
04:03I wasn't.
04:04OK, the reason we stopped you is because you've got a child in front of you as well being transported on the bike.
04:09Yeah.
04:10If you were using your mobile phone in that situation, super dangerous.
04:12Do you agree?
04:13Yeah.
04:14How old's your child?
04:15Four.
04:16OK, have you got your driving licence with you? I'm just going to check that out while you are.
04:19Is it your bike?
04:20No, my friend's bike.
04:21OK, is it all registered, insured and everything?
04:23Yeah.
04:24You sure?
04:25OK.
04:26Hello, how are you?
04:30Perfect.
04:31All right.
04:32The documents are all in order, but Woody is also concerned about the safety of the child.
04:37So he consults Officer Sasha Franks.
04:40I know there's age limits, isn't there, for front riding.
04:43I think four is...
04:44Is it four to eight?
04:45I'm actually not sure.
04:46I think it's like that.
04:47I might double-check that, but I think that is...
04:48Is it four?
04:49Yeah, just check that while I just give him a man form.
04:52Sasha is just going to double-check the age where you are legally allowed to transport a child on a moped in the fashion that this child is being transported at the moment.
05:02The whole point of being a police officer is looking after people and helping people and protecting the vulnerable.
05:09So, as far as they saw, there's no age attached. However, there is an offence for conveying someone in an unlawful manner, so...
05:20As there's no specific law against a child being carried on a bike, Woody decides against a fine, and instead issues a motorist advice notice.
05:30My style of fleecing has probably changed a little bit since I came here. I was probably much more robust and strict in the UK.
05:37You've got to adjust otherwise. You just stand out and alienate people.
05:41I've marked it down as a manner of driving, and the reason being is...
05:44I don't know where you were moving the phone from or to, whether it was one pocket into another, why you would be doing that.
05:48But if you are doing that and you're not using it, the best thing to do, especially with a child on board, is to pull over, come to a stop and do it at the side of the road.
05:56Because you were still riding one-handed, and you didn't need to be. Does that make sense?
06:00Yeah.
06:01OK. Any questions?
06:02No.
06:03All right. No problem. So, I'll let you get on your way.
06:06Be careful, and don't forget to do your helmet up.
06:08All right.
06:09All right, then. Thanks, Mr Stevens.
06:10Have a nice one, you guys.
06:11You too. Have a good one.
06:13Have one down there.
06:27So, the vehicles that got stuck, ain't it?
06:30The Bermuda Police Service is always on the lookout for new officers.
06:34In terms of recruiting, right now, our current staffing or complement of police officers is 360.
06:41I would say that the ideal number, given the structure of the organisation as it is now, is 420.
06:48Right? So, that's a significant, you know, gap of officers.
06:53Let's shift it. Let's get down there. Get in there. Get dressed. Let's go. Chopity chop chop.
06:59Today on the island, a raft of potential new police recruits is starting a day of public order training in the blistering 35-degree heat.
07:08My name is Kristen. I'm from Bermuda.
07:10My name's Holly.
07:11I've always wanted to be a detective growing up.
07:14The 14 rookie recruits from around the world will need to complete all tasks to get their dream job and a slice of paradise.
07:23Get half of it on, then get a buddy to help you finish it all off.
07:27The faster we move, the faster we can get through. Let's go.
07:34There are already around 30 British officers in Bermuda, nearly 10% of the force.
07:40And new recruit Holly Levine-Smith is hoping to add to that number.
07:44I worked for the NHS. I was a paediatric nurse at Bristol Children's Hospital.
07:49I've always dreamed of being in the police and never thought it was for me because I guess I'm quite, I don't know, feminine.
07:58My husband got an opportunity to work in Bermuda. At first I said, where's Bermuda?
08:06But obviously you only have to Google Bermuda and it doesn't take long to think, oh, that might be quite a nice place to live.
08:13Are we all eating breakfast? Have we all got hydration?
08:19Holly and the others will be put through this tough training session by retired Sergeant Brian McNabb.
08:25Make sure everybody has all their jewellery off, all their watches off, because I'm going to beat the living daylights out of you with this bat.
08:34Public order trainings for things like crowd control. If there was a protest, we would be sent out to minimise disturbance really.
08:45First thing we're going to do is we're going to pair up and we're going to do the confidence drills.
08:49We're going to put you in shields, going to link the two shields together and I am going to give you the confidence that you require that those shields will protect you.
08:58Get your gear on, get a partner, each of you with a shield, centre of the gym. Let's go.
09:05I've always wanted to be in the police. When I was 15, I did my work experience with the Wiltshire Police in the UK.
09:12With full public order gear and 35 degree Bermudan summer humidity, Holly's already feeling the pressure.
09:22Very claustrophobic. Not nice and chill. It's going to be a long day.
09:27Your hair is actually all covered today. Thank you.
09:30And what's great about being on public order is that once your helmet and your balacava is that everyone's the same.
09:36No one sees you, they see the uniform and that's the idea, that you're all united.
09:42You've all got gloves. You've all got a helmet.
09:45Right, we're ready to rock and roll. Paid up.
09:49First two up here, visors down. Get your whole body behind the shield.
09:54Arms diced and flexed. It's coming. It's coming.
09:57When you're standing there in the kit, everything in your body wants you to run the other way.
10:08They make it really real life. They make your adrenaline pump.
10:12And you're just in training. It's really, really exhausting.
10:16Right, everybody. Two minute water break. Then we're outside and we're cracking on for the day.
10:22Let's make it happen. It was actually really scary.
10:26But the shield, you realise how strong the shield is.
10:31The test we do is to give confidence.
10:33A lot of people, especially new recruits who join the police service, have no idea of conflict.
10:39They've never been in a fight, pretty much.
10:41Not all of the recruits will make it through to graduation.
10:44You're standing there not knowing whether you're good enough, whether you've trained enough,
10:49knowing that in a few minutes you might actually not have passed and you might be taken off the course.
10:57I think that's a really real fear.
10:59Off you go. Next!
11:01Bermuda may be an island paradise, but it has the same social problems as the rest of the world.
11:20Late afternoon in the capital of Hamilton, Officer Chris Douglas and British Officer Nick Ackle are called to a job,
11:28just a short walk from the police station.
11:31Ah, it's another beautiful day in Bermuda.
11:33It sure is. It sure is. It's a Bermuda-ful day.
11:37We got a call from the city of Hamilton saying that the cleaners were trying to clean the bathroom.
11:43A gentleman was in there acting a bit erratic, possibly smoking.
11:48And so the cleaner basically locked the bathroom, so we're going to go to assess what's going on.
11:54Officer Nick works in CID, and he's familiar with the local repeat offenders.
12:00Yes, sir. What's going on?
12:02I... I was doing a massage in the girlfriend, all right?
12:07You understand why this is going on, yeah?
12:10I don't understand. You understand what's happening?
12:12You're here for a second, yeah? So listen, I get a report that you're smoking stuff in, yeah?
12:18I was just smoking, y'all. That's somebody else, man. I wouldn't have to even be doing a massage.
12:22We do have British colleagues. They do bring a wealth of knowledge. They come to us trained.
12:28I personally know quite a few Brits, and they're great.
12:32Are you all right otherwise?
12:34I'll give you a cigarette in a bit, yeah?
12:37Life's treating you well, though?
12:39Good, bro.
12:41Brilliant. Okay, cool.
12:45It's definitely important to contain this type of activity away from tourists,
12:50because it would affect our hospitality industry.
12:53We don't want that to, you know, damage our reputation.
12:57Got nothing in your shoes, anything? Take your shoes off as well for a second, mate.
13:01So you know me. I've always been fair to you, yeah?
13:04I've always been fair to you, yeah?
13:06All right, cool. Let's take your shoes off.
13:09Just seeing there's any...
13:11We're looking for any drug paraphernalia,
13:14making sure there's nothing in here that shouldn't be.
13:17So, basically, this is something that persons would use for drug equipment.
13:36They would take the metal mesh and use it to cement.
13:40But we're gonna throw this away, being that we can't prove that it actually was in his possession or not.
13:45Officers Chris and Nick haven't found anything illegal on the man, so he's free to go.
13:51If we did find any drug equipment on him or drugs, we would have definitely arrested him for that offence.
13:57And we would have taken him back to the station and he would have stayed in custody
14:01and we would have did the necessary for prosecution for that offence.
14:06Do not go into the women's toilets, please, yeah?
14:09All right?
14:10Are you cool?
14:11Yeah.
14:12All right.
14:13The things I do for the community, you know that, yeah?
14:16Right, yeah.
14:17It's an ongoing problem and to get them the help they need to get off it,
14:21there are certain places, Turning Point, Dignity House, who do excellent work and very good
14:26and a lot of people do come off it.
14:28You know the school, yeah?
14:29I know you.
14:30All right, cool.
14:31Bermuda's like a little village.
14:32There's four or five people who will always be like this
14:34and we just don't have the facilities to help them.
14:36Look after yourself, all right?
14:38Yeah?
14:39Thank you very much for letting me come, PC Douglas.
14:41Thank you for your assistance.
14:42Always a pleasure.
14:43Yeah.
14:44All secure?
14:45Yeah, we're all good.
14:46Awesome.
14:47All right.
14:56The new recruits are four hours into public order training.
14:59To become fully fledged officers, Holly and the rookies need to survive the heat and the course.
15:06I get imposter syndrome quite a lot.
15:08I think once you get imposter syndrome, you experience it for the rest of your life.
15:15We're all happy?
15:16Thanks.
15:17It's going to be a hot, sweaty day.
15:18If you feel like you are going to collapse, yeah, please lay down on the floor first.
15:24The shield, it looks really light. It really isn't. It's really heavy.
15:29So I was naive to think that it was going to be a light piece of plastic.
15:33It's tough and it's really humid today.
15:36If you do suddenly have some kind of pain in your chest or in your arm, please stop immediately.
15:41Take your helmet off.
15:42Sit down on the floor before your body puts you on the floor.
15:45We've got several well-trained first aid individuals that will be able to give you first aid.
15:51Cool.
15:52Let's go.
15:53PSU1, forward!
15:54The last major disorder in Bermuda was in 2016, but the police must always be ready to handle every eventuality.
16:01Missiles!
16:02Missiles!
16:03Missiles!
16:04Keep going.
16:05Do not stop.
16:06Keep up.
16:07Five metres, not 15.
16:09PSU1.
16:10Halt!
16:11PSU1.
16:12Open cordon!
16:14Four!
16:15PSU1.
16:16Forward!
16:17Right wheel!
16:18My parents, I don't think, were very keen on me going into the police service for obvious reasons.
16:26The truth is that as a police officer, you are running towards the danger where everyone's running away.
16:31So yeah, they aren't thrilled.
16:33My husband, he's lived in Bermuda and he's experienced a very different Bermuda to what I've possibly experienced.
16:44But yeah, I'm sure he'll start to learn that it's not all pink sand and blue skies.
16:52Junction!
16:54Take a step, look into the junction.
16:57Junction to the right, Claire.
17:00Excellent.
17:02PSU1.
17:04Taking your junk shirts.
17:05Go!
17:06Let's go!
17:07Let's go, people!
17:08Get in the junk shirts!
17:09You're in full jumpsuit.
17:11You've got your vest on.
17:12You've got the public order boots, which are fireproof, everything-proof.
17:17So they're extremely tough and heavy.
17:20And so running around in that outfit whilst holding a shield is a whole other level of heat.
17:28Shields down, face the centre, visors up.
17:31Welcome to public order training.
17:34One of the recruits, Chrislyn, has succumbed to the heat.
17:39You okay?
17:40Have you got your water?
17:42One of the reasons why push them so hard in training, so they know exactly how far their body can go.
17:49And a lot of them can push further than they think.
17:52Officer Robin McNabb is on hand to ensure any casualties are taken care of.
17:58It can be really difficult when you have a lot on your face to get that air in and that kind of just makes your body panic a little bit.
18:04So just that she'll probably feel better once she has some Gatorade, some sugar in her.
18:08Do not leave her.
18:10Do you understand?
18:11Keep with her the whole time.
18:13Are you listening to me?
18:15Good. Excellent.
18:17You feel like an exhaustion that you've never felt in your life and people were collapsing.
18:23They were fainting due to heat exhaustion.
18:26The public order training is really tough.
18:28There's no guarantee that you're going to be successful in it.
18:31You're exerting yourself because you're marching around for a couple of hours and you're not getting a lot of oxygen.
18:37It can really hit you hard.
18:39You could go have a heat stroke.
18:40You could pass out.
18:43A couple of our class didn't make it through training, unfortunately, which was really difficult
18:48because we'd had five months with those people and we'd bonded and had a relationship with them.
18:58You must stay switched on.
19:00That's why you spend three months in training school getting run around the whole damn country
19:05so that you're fit enough to do this type of work.
19:09Inside, get your water.
19:11Yeah.
19:12Stand in front of that fan.
19:14Take your head overs off if you wish.
19:16Get some air circulating around your head.
19:20Cool. Are you all right?
19:21I'm okay.
19:22I just really clean.
19:23I know.
19:24It happens to us all.
19:25It's hot.
19:26It's uncomfortable and particularly in Bermuda because of the...
19:31Humidity?
19:32That's the word I'm looking for.
19:33Because of the humidity, yeah.
19:35Good job team.
19:36Well done.
19:37Yep.
19:38You've got a lot of pressure on you and I put a lot of pressure on myself to not only complete the course
19:44but to do it to a high standard.
19:46I want to do this job really well.
19:50You tell everyone that you're going to be a police officer and your family are expecting you to graduate.
19:56You've worked really hard this morning.
19:58You've listened to what you've been told.
20:00You've pushed yourself to what you perceive your limit is.
20:04And it's about you psychologically pushing yourself beyond that if the need arises.
20:09Yeah.
20:10I think everybody here did a really good job and you should be proud of your achievements.
20:15With one more week of tough training to get through, Holly's dream job is almost in reach.
20:31ARV 3, Oscar 10-5.
20:33British officer Woody is in his eighth year on the island and has fully embraced the seafaring way of life.
20:40So Dockyard is the far west part of Bermuda.
20:43It's been made into quite a tourist area.
20:47Some really nice boats kept here.
20:50It's about 23 feet.
20:53The engine is a 5.7-litre V8 Volvo Penta.
21:00I think the best thing is being able to own a boat and going out on the water
21:04because I just know I wouldn't have done that anywhere else.
21:07His passion for boats has been rather more successful than his quest for love.
21:12On a small island, there's a limited number of singletons.
21:16When I first came over, I did use dating apps.
21:18But the turnover of the amount of people, you just basically get through everybody on the app very quickly.
21:26It took a holiday to Peru, 3,000 miles away, before Woody eventually met girlfriend Daniela.
21:32We've now been seeing each other a little over a year and a half.
21:36I've been back there to Peru about five times now in total.
21:40Let's go to Japan.
21:41Yeah, yeah.
21:42We've done some travelling together in Europe, but this is the first time that she's managed to come to Bermuda.
21:46So it's her first time on the island, so hopefully she's going to have a great time.
21:50Woody has fully adapted to life on the water.
21:53Daniela, not so much.
21:57Bobby's actually, I'm trying to move it to the other side, but he's going, what should I do?
22:03It's going that way.
22:05I'm panicking.
22:06I just remember arriving on the first drive from the airport and just looking out to the sea, the water.
22:12Like you were when you first got here, just being amazing.
22:14Yeah, yeah, yeah.
22:15With the colour.
22:16The colour.
22:17How pretty it was.
22:18Amazing.
22:19Yeah.
22:20Enjoying it so far?
22:21Yeah, I mean, it's really different.
22:23It's like a paradise.
22:25Three, two, one.
22:27One.
22:42For new recruit Holly, five months of intense training is over.
22:47Today, she and the other successful recruits are getting ready for their graduation.
22:53We want them at a little angle.
22:55What, like a wedding?
22:56Yeah.
22:57It is honestly the best job in the world and I just wanted to do it so badly.
23:04So when they told us that day that we'd passed, it was like a relief, like a weight had been lifted.
23:13I felt like giving up a lot of times.
23:15There were days when I'd go home and I'd think, is this for me?
23:20But our training is all about team building and those are the people I leaned on all the time.
23:27Those people will be my best friends for the rest of my life.
23:31I like how they've painted the floor green.
23:34Everything's been like moving towards this point.
23:37So there's a bit of nervous energy, but we're all really excited.
23:42Dream job, dream island.
23:44I can't complain.
23:46It's honestly, it's such an achievement.
23:50Two of Holly's fellow recruits didn't make it through to graduation.
23:54My biggest fear during training was that my dream was going to come to an end very abruptly and that I'd have to walk away from something that I wanted for my whole life.
24:06We have the Bermuda flag and the Great Britain flag that we're going to be putting up behind.
24:14It makes it look a bit more fancy.
24:16Oh, it's absolutely fantastic. You know, I'm really proud of their achievements.
24:20I think they've done really, really well.
24:22And as of, I think next week, two weeks from now, they'll be out in the street with members of the public.
24:28So good on them.
24:29We only wear this for a really important event.
24:40So when you start, when you put it on, it feels real, I think.
24:43It's happening now.
24:46Right! Right!
24:48Tap!
24:54The occasion is marked by bagpipes,
24:56testament to the Scottish migrants who've been coming to the island for centuries.
25:01And the assembled dignitaries include the Governor of Bermuda herself.
25:08The Commissioner of Police will now call on Her Excellency, the Governor of Bermuda, Ms. Rena Lodgy,
25:15to present each officer with certificates to mark the successful completion of their foundation course.
25:22I can't tell you how long I've wanted to be a police officer.
25:26So finding out that I'd passed was truly, like, one of...
25:32Sorry. God, this is so embarrassing.
25:35One of the best days of my life.
25:37Yeah.
25:38Holly Levine-Smith.
25:40The new officer's graduation is marked by the presence of Commissioner of Police Darren Simons.
26:03Congratulations, welcome to the family, and get ready for the ride of your life.
26:09Thank you very much, and God bless you all.
26:12It's the formal sort of beginning in the life of a police officer,
26:15and it's always nice to welcome new people to the family in such a positive, encouraging way.
26:22But notwithstanding sort of for them, for us, you know, we definitely need, you know, police officers in the organization.
26:30So 12 new officers, you know, in the organization keen to do the policing jobs is very important to me.
26:37I'm ready!
27:02I'm ready!
27:04Holly has invited friends to share her big moment, and husband Sam is also revelling in the celebrations.
27:11My husband's very much like, oh, I knew you could do it.
27:14So he was obviously proud, but I think he never doubted it, whereas I think I doubted myself.
27:22So telling my four-year-old, seeing his reaction to the fact that I'll be going in a police car with the lights on was really special.
27:32To have gone from being a nurse to now being a police officer, like, what a change.
27:37I'm just seriously proud of her. She's really worked for this. She's certified for this.
27:41So, yeah, very happy day for me and the family.
27:44After a gruelling five months of training, Holly and fellow graduates will soon be on their first shifts as qualified police constables.
27:54Now the real work starts and, yeah, putting yourself on the front line for the first time is going to be big, nerve-wracking, but I feel ready for it.
28:06Next time, newly qualified officer Holly faces a tough first shift.
28:16It was a baptism of fire.
28:18And family guy officer Eddie is out to make Bermudas safer.
28:22You just passed through a speed check and it's 60k.
28:26I'm so glad you got it.
28:30All right.
28:31See you next time.
28:34Hey, guys.
28:35I'm Michael.
28:37Hey.
28:38Hey.
28:39Hey.
28:40Hey.
28:41Hey.
28:42Hey.
28:43Hey.
28:44Hey.
28:45Hey.
28:46Hey.
28:47Hey.
28:48Hey.
28:49Hey.
28:51Hey.
28:53Hey.
28:54Hey.