Ask Abogado, isang website na ang lalayong gawing accessible ang legal appointments
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NewsTranscript
00:00Mga kababayan, sa panahon po ngayon, mahalaga na alam natin ang karapanan nating legal.
00:05Totoo, tama ka dyan, Audrey, no?
00:07Kaya naman, ikinagagalak namin yung pinakilala ay pakilala sa inyo si Atty.
00:11Julia Alexandra Chu Mazurkiewicz at Mihal Mazurkiewicz,
00:16ang founders ng Ask Abogado.
00:19Good morning, welcome to Horizon Shine, Pilipinas. Good morning.
00:22Good morning.
00:23Good morning.
00:23So first of all, what is this Ask Abogado app?
00:27And para saan ba ito?
00:29And ano yung naging inspirasyon nyo para buuhin tong app na ito?
00:34Well, maybe first we'll introduce yourselves.
00:37So my name is Julia.
00:38I'm the lawyer and CEO of Ask Abogado.
00:41I'm Mihal, and I'm a software engineer.
00:44And maybe a little backstory how we even get here.
00:47So we met each other in Spain during the student exchange program.
00:51And we fell in love there.
00:54We got engaged in Munich.
00:56And then COVID happened.
00:59So it was very difficult for us.
01:01We were separated for 18 months in the long distance relationship.
01:05And that was the first legal issue that we had to solve together.
01:10So we found the way to get married in Vegas.
01:13And then I was allowed during COVID to enter the Philippines.
01:17And now we are working together on Ask Abogado.
01:21Wow, what a beautiful story.
01:23So nag-start sa love story.
01:25Love story.
01:26Ito saging business.
01:27Naging business.
01:28Pero ano yung inspiration talaga?
01:30Ito yung operational dito lang sa Pilipinas, right?
01:33Yes, that's right.
01:33We've actually only been operating for two months.
01:36So essentially, Ask Abogado is an online legal platform to help people connect with lawyers.
01:40Because if you don't know a lawyer, di ba, medyo mahilap maghanap na abogado.
01:44So unless you have the budget to go to a big law firm or you qualify for free legal aid, how do you find a lawyer?
01:49So we put together two fields, me as a lawyer and him as a software developer,
01:54and created a website so that people can book online consultations through askabogado.ph.
01:59There are secure payments online and the calls are also hosted through the platform.
02:04Well, pangkaran niyo bang problema yan, ano?
02:06Usually nakakatanggap tayo ng messages, may kilala ka bang abogado pa na ang expertise ay sa lupain o sa family.
02:15So ngayon, diretso na sa app na ito.
02:17Exactly.
02:18Hindi na siya mano-mano.
02:19Before kasi magkahanap ka na abogado, may kilala ka bang nag-handle ng tax problem
02:22or kilala ko i-register yung business ko.
02:25Or let's say may family problem kayo.
02:26So ngayon, you can just write, for example, I have a family problem.
02:30Tapos lahat ng lawyers na nag-handle ng family problems lalabas.
02:33Tapos you can see their fees on the platform up front and you can book their time.
02:37Okay, so hindi ito artificial intelligence, eh?
02:39No, it's not. It's real lawyers.
02:41So right now, we have about 75 lawyers on the platform already.
02:45And we've only been operating less than two months.
02:47Alright.
02:48So pwedeng i-modify, depende sa kaya pangangailangan mo, no?
02:53Kung kailangan mo ng lawyer regarding sa real estate.
02:55So itatayip mo lang kung baga doon.
02:57And then you can book a schedule.
02:59Yes.
02:59Okay, so I wanna know naman ato ni Julia, paano naman yung data privacy,
03:03yung protection naman ng mga kliyente, di ba?
03:06Of course, may, kung baga may privilege kasi yung client and lawyer, di ba?
03:10Privilege.
03:11So paano naman siya online?
03:13Paano mo siya na-
03:13How do you protect your clients?
03:15Yes, so we are using the newest technologies, the industry standards and one of the technologies
03:22where we store data is MongoDB.
03:24So they have encryption at rest, they have backups, so all the data is protected.
03:29Also, when we store files, they are accessible only by pre-signed URL that expires after a few minutes.
03:38So just to add additional layer of protection, make sure that someone else will not get access to those.
03:46And of course, client-lawyer privilege.
03:51From the technical side, we basically use all the industry standards, also the HTTPS protocol for transferring data to the users so they can feel safe.
04:02So two months pa lang itong company nyo, itong application.
04:06Well, what's your future plan?
04:08Five years from now, ano yung nakikita ninyo?
04:11Well, we hope actually that it will be more accessible throughout the entire Philippines.
04:14Right now, most of the lawyers are from Metro Manila, and so we invite lawyers from all over the Philippines to join the platform
04:20so that it becomes accessible on every island and every region.
04:24And we have some upcoming new features, but maybe abangan natin when we release it.
04:30I'm curious naman ako, attorney, paano yung fee?
04:33Yan, transparent ba kayo pagdating sa fee?
04:35Yes, actually, before you book the services, you can see the fees of the lawyers for 30 minutes and for 60 minutes,
04:41and then you can choose your lawyer.
04:43So depending what's your budget, depending on their practice area and their profile, you can select your lawyer.
04:48And maybe just as a teaser, in the next few months, we'll be launching also free Legal Aid Weekends
04:53in partnership with other organizations.
04:55Well, do you have any websites na gusto nyo i-announce?
04:59Oh, well, actually, if you want to visit the platform, you can go to askabogato.ph and select your lawyer there.
05:05So if you need a lawyer and you don't know where to start, you can start at Ask Abogato.
05:08Well, sa load na yung two months, how many clients do you have already?
05:12Oh, I'm not sure we can disclose that at the moment.
05:14How was it so far, the operations? How was it?
05:17It was about the expectations, I think.
05:20So because we are doing everything by ourselves, then I think it's pretty successful so far.
05:27And we get also good feedback from the people using the platform that it's something that they really needed
05:34and they are grateful that we provided such a space.
05:38Actually, that was also the inspiration for creating this platform.
05:44Like, legal landscape look kind of similar in Poland.
05:46And I found myself in the situation where I needed a lawyer in Poland back then.
05:53And it was so difficult to find for the same issues.
05:56Like, I didn't see any profiles, platforms.
05:59Like, I wasn't able to check any background of the lawyer.
06:02And those are all the problems that we are trying to solve here.
06:06That's good coming from personal experience that you came up with the app.
06:10All right.
06:10I think this is very helpful.
06:12This is convenient and accessible to Filipino people.
06:14So, all right.
06:15Once again, thank you very much.
06:17Maraming maraming salamat po sa inyong oras.
06:19Nakasama po natin si Attorney Julia Alexandra Chiu Mazurkiewicz at Mihal Mazurkiewicz.
06:26Maraming salamat.
06:27Salamat.