Ever feel like social media is a rigged experiment--and we're the subject? "CBS Evening News" co-anchor John Dickerson explains.
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NewsTranscript
00:00Ever feel like social media is a rigged experiment and we're the subject?
00:06One branch of that experiment, Twitter, was founded on this day in 2006.
00:11Yesterday was the birthday of one of the great psychological experimenters, B.F. Skinner.
00:17That one birthday follows the other proves the universe is sometimes right on the nose.
00:22Skinner experimented with rats in a box.
00:25If they pressed a lever after a stimulus, like a light, it released a food pellet.
00:30Then he made the rewards unpredictable.
00:33Sometimes it took two presses.
00:35Sometimes more.
00:36Uncertainty about the rules made rats press constantly.
00:40They grew vigilant, always pressing, never sure when the reward would come.
00:46You see why this reminded me of social media.
00:49We post and look for rewards, likes or comments.
00:53They supply an emotional charge.
00:55If the feedback is good, we press the lever again.
00:58More please.
01:00If it's bad, we press the lever again, chasing the high.
01:04Soon, we lull, dead-eyed, drawing our finger time and again over the smartphone glass.
01:12Tech executives have admitted that features like infinite scroll, notification badges
01:17and algorithmic feeds were explicitly designed to keep us pressing that lever.
01:23Long before Twitter, Skinner's ideas raised alarms about human freedom.
01:28In a 1971 Time cover story on Skinner, a psychologist warned,
01:33any manipulation of others' behavior violates their essential humanity,
01:39regardless of the goodness of the cause that this manipulation is designed to serve.
01:45We're all in an experiment with uncertain consequences.
01:48Unlike Skinner's subjects, we could leave the box.
01:51But Skinner's findings explain why we find it hard to leave.
01:55If the original symbol for Twitter was a bird, it probably should have been a rat.