Behind every delivery parcel and every ride, there lies a struggle for life - hunger, risk, exploitation, and a cry for dignity.
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00:00Hello viewers, I am Surbhi and in this report today we will go inside the lives of India's gig workers and I am standing right outside this hub where the day begins early and ends long after the sun goes down.
00:23This may look like just another busy delivery point but for thousands of gig workers across India, this place represents their daily grind, their only source of income and unfortunately their biggest struggles.
00:35They deliver our food, deliver our across cities and make sure our online orders arrive on time.
00:41But behind the inconvenience of your favourite apps lies a harsh reality of long hours, low pay and little protections.
00:49Talk to any of them and you will hear stories of 14-16 hour shifts earning that barely cross Rs. 500 a day and not even a single day off in a week.
00:59If they fall ill, their income stops. If their bike breaks down, they are off the grind. If their phone stops working, they are out of work.
01:08Greek workers, the backbone of digital economy are now speaking out of exploitation and abuse, their fees. This is our story. Now let's listen what they have to say.
01:18What they have to say. What are your name, brother? Where are you from?
01:22I'm from Delhi. My name is Yuvraj.
01:25So Yuvraj, you mean you work in one day in a blanket? How many hours do you work in one day? How many hours do you work in one day?
01:33In 10 hours I spend 8-900 Rs.
01:378-900 Rs. Per delivery charge?
01:39Or do you have to pay for order?
01:40Or do you have to pay for order?
01:44No, it's our earning.
01:46What do you have to pay for order?
01:48Do you have to pay for order?
01:50Or do you have to pay for day?
01:52Per order?
01:53Per order.
01:54How much price do you have to pay for?
01:56Depth of your.
01:57Because you will pay for it?
01:58Yeah, it is 25, 23 or 70.
02:00How much price do you pay for price?
02:03No, you don't have to pay for price.
02:04You have to pay for price.
02:05No, it's not just like price, price, price and price.
02:09Do your車 and car buses will pay for your to buy?
02:11Whatever, you have to pay for your own?
02:13No, heない.
02:14That's what a car buses will pay for money.
02:15You have to pay for self-reparation?
02:16That's why the car buses are also USD.
02:19Only for its money.
02:20O, you haven't paid for money.
02:22The car buses will pay for money.
02:24I don't know what to do.
02:26Some customers are like you,
02:28they say something like you,
02:30you take this,
02:32this, this, this, this,
02:34this, this, this,
02:36this, this, this,
02:38this, this, this,
02:40what do you say?
02:42I think we say,
02:44but we don't get anything.
02:46We don't get anything.
02:48So, you have time to get
02:50customer, you have to pay for it?
02:52No, no, no.
02:54The delivery charge can be the same.
02:56But you don't get anything.
02:58For our families,
03:00you work with the 16-18 hours,
03:02you work with the family.
03:04We get less than the time spent.
03:06We have to continue to get 24 hours.
03:08We don't get any money.
03:10We don't get any money.
03:12The question is,
03:14once a minute,
03:16we have to deliver 4-5 minutes,
03:18we have to deliver.
03:20Every day riders like these log in just to earn their daily fuel costs, EMIs and household
03:40expenses.
03:41But what they face instead is a system that's often stacked against them.
03:46Uncertain incomes, ratings, long hours and little to no job security.
03:50Despite working in extreme weather, facing road risks and even violence from customers,
03:55many of these workers are not even entitled to insurance, medical help or any kind of formal
04:00compensation.
04:02And while companies call them partners and micro-entrepreneurs, in reality all the rules
04:07are decided by the app.
04:09From outside, this may look like face of India's fast-paced gig economy.
04:14Dig a little deeper and you will see all the cracks that millions are facing through.
04:20In this special investigations, we will unveil the real cost of convenience.
04:25Now let's listen what doctors have to say for these workers and what prescriptions they
04:30want to give.
04:31There are many health issues faced by a person working for long duration of hours.
04:35WHO defines long duration as more than 55 per week.
04:38There is a correlation between long working duration hours and increased risk of cardiovascular
04:43mortality.
04:44These persons are more prone for diabetes, hypertension, weight gain, back pain, and increased risk
04:51of cardiovascular mortality.
04:53And there is high chances of psychological effects also like they are more prone for stress,
04:57anxiety, sleep disturbances, depression, and increased chances of substance abuses.
05:03So, we need to regulate these hours.
05:05If a person is doing long duration of working hours, they need to be physically active and
05:10do some lifestyle modification like regular walking, maintain their health, and control
05:16their dietary habits.
05:17I think these workers must be given adequate care in their health, especially in their food
05:23habits, nutritious foods in regular intervals, adequate water.
05:29And also the personal hygiene, especially their personal hygiene must be taken care of.
05:34The vaccination, the vaccinations for Heparin A, typhoid, etc. must be taken care of.
05:40And their general health, you know, adequate sleep, particular nutrition, adequate water, you
05:46know, these things we have to take care of.
05:59Add Quebec Beach Journal.
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