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00:00Hang that up for me now.
00:02Yeah, no, sorry, Richard. I was just talking to the bank's receptionist.
00:05Actually, Mrs. Stewart, I'm not...
00:07Um, excuse me, I'm going to call.
00:09Who taught you your manners?
00:10This is an important call.
00:13Yeah.
00:14Didn't I ask you to hang that up?
00:15You did, but like I was saying...
00:18No, no buts. Today is not the day for excuses and laziness.
00:21Now just do what I ask. Go.
00:22Um, and fetch me a coffee while you're at it, milk, and two sugars.
00:37You want me to bring you coffee?
00:39Yes. That's what you people do, isn't it?
00:43No, go on.
00:44Very well, then. Please, wait in the conference room.
00:49Uh, sorry again, Richard. I just got to the merger closing.
00:53Yeah, that's right.
00:54Yeah, I'm waiting for the CEO and the bank manager to sign this deal.
00:58A deal that's not only going to save our company, but make me rich in the process.
01:03Yeah, not bad for a Tuesday.
01:06Here you go, Mrs. Stewart.
01:08You know, it's kind of funny.
01:11I think you may have been confused a little earlier.
01:15I don't usually do this sort of thing.
01:18Uh, the thing about that is no one cares, least of all me.
01:20Must you hover like that?
01:24Back.
01:25Yeah, don't stand so close.
01:29Hey!
01:30Oh, I said oat milk.
01:32Are you deaf?
01:33Are you actually trying to kill me?
01:34You said milk and two sugars.
01:37Rule number one of being a good assistant, never talk back to your superior.
01:41Now, make it again and make it right this time.
01:44Oh, today is tremendously important for me and my company.
01:48What I need to be doing right now is prepping, not taking care of a nitwit receptionist like
01:52I'm not a receptionist.
01:53Oh, fine, an assistant, whatever the PC police want to call you these days.
01:57The thing is, you're here to make my job easier, not more difficult.
02:00What I'm trying to explain is, that's actually not my job.
02:04What did I tell you about talking back?
02:06Yes, you work for the bank, but right now I am the bank's biggest customer, which means
02:11you work for me.
02:12If you would just shut up and sit down for a minute, maybe you would learn something
02:14from your better.
02:16My better.
02:18You're not my better.
02:19Oh, yes, in fact, I am.
02:22You see, I graduated from Brown.
02:24I got my MBA from UCLA, and I started a Fortune 500 company from scratch.
02:29That wasn't luck.
02:30It was talent and effort.
02:32And by looking at you, I don't think you ever went to college, nor probably graduated from
02:36one.
02:37I can also tell that you've never taken a real risk in your life or poured your heart and
02:42soul into building a company from scratch.
02:44And as a result, you're now here, working this minimum-wage job that a trained beagle
02:49could do.
02:50So yes, I am, by every definition, better than you.
02:55You know, you really shouldn't rush to judgment about people.
03:02It has a way of coming back to bite you.
03:05In about 20 minutes, I'm going to sign a deal that's worth tens of millions.
03:09And I don't have to care about what someone like you thinks of me.
03:12Oh, this is Meg.
03:15Yeah, I'm still waiting for the CEO and the bank manager to arrive.
03:20Yeah, it means I've been stuck here dealing with this idiotic receptionist.
03:24Oh, sorry, assistant.
03:25All morning, who's done nothing but keep me from my work.
03:29Um, can you go make yourself useful and tell your boss I'm still waiting here?
03:32Instead of standing there like a mouth-breathing moron.
03:35Yeah.
03:37Hi, Richard.
03:38Yeah, you won't believe how hopeless this woman is.
03:41Ah, sorry to keep you waiting, assistant.
03:44Oh, no trouble at all.
03:45I'm just excited to make this merger official.
03:47As are we, I'm sure.
03:50Where's Mrs. Johnson?
03:52Oh, I was actually hoping you could tell me.
03:54I wanted to spend a few minutes with her before we got started, but she must be running behind.
03:58That's strange.
03:59My assistant said she arrived even before you did.
04:02Well, I wasn't going to say anything, but now that you mention it, that assistant of yours is terrible at her job.
04:08I mean, she was rude and argumentative while I was trying to make a phone call.
04:12If I were you, I would really consider firing her and finding a much more competent replacement.
04:17Ah, there she is now.
04:21So nice to see you again, Carrie.
04:22Likewise.
04:23You're Carrie Johnson.
04:24Mrs. Stewart.
04:26What?
04:26Why didn't you say anything?
04:27I actually tried to, but...
04:29No, no, you didn't.
04:31I would have remembered.
04:32I did.
04:33But you were too busy making assumptions about me based on my age and skin color to listen.
04:39No, no, that is not true.
04:40If I would have known, I would never have said any of those things.
04:46That makes it even worse.
04:48You took one look at me, and you assumed you knew exactly what I was and what I wasn't capable of.
04:56No, no, no, that is not true.
04:58Sure it is.
04:59You even said so yourself.
05:01But the thing is, you were all wrong about that.
05:06Let me tell you the truth about who I am.
05:10Not only did I go to college, I graduated top of my class at Yale.
05:16And then again from Harvard, where I got my MBA, while simultaneously starting my own company with less than $100 to my name.
05:25Ten years before you started your little company, by the way.
05:29And in that time, my company has outperformed yours tenfold with better sales, a better market cap, and triple the growth.
05:39I wonder why that is.
05:42Could it be that I know how to run a company better than you ever could?
05:47And for the record, everyone in this room knows you didn't start your company from scratch like you told me earlier.
05:55I did too.
05:56You know, you started your company with a little help from a $3 million inheritance from your grandfather.
06:03Then you proceeded to mismanage that company into near bankruptcy.
06:08Which is why you're here today, begging someone who looks like me to come to your rescue.
06:18And that is the truth about who I am.
06:24Excuse me, is there some kind of problem with the deal?
06:26Because all of us here at the bank are thrilled with the idea for long-term growth when this merger goes through.
06:33Yeah, that's right.
06:35This is a really good deal for both of our companies.
06:37And, you know, we started off in a rocky foot, but you need me just as much as I need you.
06:43So, what do you say we toss it out and we just start over and start fresh and let's sign this deal.
06:49What do you say?
06:49You're right. This is a good deal for both our companies.
06:56And just a few moments ago, it became an even better deal after I made a few last-minute alterations.
07:04Well, what sort of alterations?
07:07I just got off the phone with your board of directors and I told them in no uncertain terms that I was prepared to walk away from this deal.
07:17Unless, you were removed from your position.
07:21You, you, you can't fire me.
07:23Right again, I can't.
07:26But your board can.
07:28And they did.
07:30Turns out, your own board thinks I can do a better job at running your company than you did.
07:37Th-this is outrageous! You can't do this to me!
07:41Jerry, my company needs me at my fullest potential!
07:44And if she fires me, it's gonna be disaster for both companies and the bank!
07:49Uh, actually, Mrs. Stewart,
07:51the only variable in our risk assessment is your continued tenure as CEO.
07:58What he's saying is the bank is surprised you weren't fired for cause sooner.
08:03How dare you!
08:07Oh, Matt, just in time, please show Mrs. Stewart to the exit.
08:11You, you can't do this to me!
08:13This is my company!
08:14I started this deal!
08:16No!
08:17So, what do you say we close this deal?
08:21You, you, you...
08:32I know, that's a great deal!
08:36Oh, you, you...
08:38Oh!
08:39Oh!
08:40Oh!
08:40Oh!
08:40Oh!
08:41Oh!
08:42Oh!
08:43Oh!
08:44Oh!
08:44Oh!
08:46Oh!
08:48Oh!
08:49Oh!
08:50Oh!

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